Changi Airport in Singapore has a great reputation with travelers. It’s a wonderful place to spend time before or after a flight and it’s been voted, “World’s Best Airport” for the 5th year in a row! The top result was announced at the World Airport Awards (2017). Changi came in ahead of Haneda in Tokyo and Incheon International Airport in South Korea. Since 2000, Changi has won the title a whopping eight times, although the airport has won only five consecutive titles!
In addition to earning this new title, Changi Airport also won the title, “Best Airport in Asia” (for leisure amenities). One title it didn’t win is “World’s Cleanest Airport”. This title was awarded to Haneda Airport in Toyko. At present, Singapore ranks sixth in the “cleanest airport” rankings. It’s actually dropped a couple of spots since the 2016 rankings were announced.
In terms of “best airport service”, Changi ranked in 4th position. It was beaten out by Taoyuan International Airport, Haneda and Incheon.
The World Airport Awards for 2017 were tallied based on over thirteen million nominations from customers from one hundred and five countries. Five hundred and fifty airports are classified in the rankings. A big survey is how the awards platform comes up with winners and rankings. Customers who are air travelers provide plenty of information about their experiences in airports, including how they feel about transfers, arrivals, check-ins, security, immigration and shopping, along with departure.
Changi Deserves This Praise
It’s a lot of work to keep an airport world-class, so the team at Changi deserve to feel proud of their achievement. The CEO of Changi, Lee Seow Hiang, loves the way that winning the award helps to motivate his team. It takes fifty thousand employees to keep Changi running and it’s nice that these hard-working staff members are being rewarded for what they do. Everyone loves recognition and being part of the team at the world’s best airport is definitely a good thing!
At the heart of Changi’s approach to excellence is an ongoing commitment to delivering superb customer service. Passengers are the priority at Changi! If you haven’t visited this Singaporean airport, you should know that it’s well worth checking out. As well, when you decide to fly into Singapore, you may want to spend some time in the island city-state. It features a remarkably low crime rate, as well as plenty of things to see and do. As well, there are tons of business opportunities for foreign investors.
It’s safe to say that the team at Changi will continue working hard to deliver premium service and to keep the airport an organized and inspiring place. Travel is tiring and spending time in an airport which is run beautifully, by team members who really care about the experiences of passengers, definitely makes it all easier. Changi is a great place to be and this is why it’s so beloved all over the world. So, why not plan to spend time there in the near future?